Did you know the pet food industry in the United States made over $42 billion in 2021? As a pet owner, you want the best for your furry friends. That’s why Pet Food Express is here – for top-notch pet supplies and service.
Pet Food Express is a well-known name in the pet world. They offer a wide range of products and services for pet owners. You’ll find everything from premium pet food to grooming supplies all in one place.
Key Takeaways
- Pet Food Express is a premier destination for quality pet supplies and nutrition
- The company offers a vast selection of premium pet food and accessories
- Convenient store locations and online shopping make it easy to find what your pets need
- Exceptional customer service and a commitment to pet health make Pet Food Express stand out
- Exclusive deals and a loyalty program provide added value for pet owners
Why Pet Food Express is Your Ultimate Pet Supply Destination
Finding a reliable pet supply store is key for pet owners. Pet Food Express is the top choice, offering a great shopping experience for pets of all kinds.
Store Locations and Accessibility
Pet Food Express has many stores across the area, making it easy to visit. The Roseville store is huge, with 12,000 square feet of space. It has lots of premium pet food, treats, toys, and accessories.
The store also has fresh produce, meats, dairy, a deli, and a bakery. It’s a one-stop-shop for all your needs.
Quality Commitment and Brand Values
Pet Food Express is all about quality and pet health. They carry top brands like Royal Canin and Blue Buffalo. They even have in-house nutritionists for free consultations.
The store also supports the community. They host adoption events, help animal shelters, and sponsor educational programs.
Pet Food Express has been around since 1986, making it a trusted name for 35 years. They partner with brands like Oxyfresh, known for its innovative pet care. This shows their commitment to meeting pet owners’ needs.
Pet Food Express focuses on pet health, community, and quality products. They are a trusted and essential place for pet owners.
Premium Pet Food Selection and Nutrition Guides
Pet Food Express knows how crucial it is to feed your pets well. We offer a variety of premium pet food to meet their dietary needs. Our selection includes essential vitamins and minerals for their health and happiness.
We provide detailed nutrition guides to help you choose the right food for your pets. These guides cover important topics like protein, carbs, and specific nutrients. This way, you can pick the best food for your pet’s unique needs.
Our experts are here to help whether you have a dog or a cat. They’ll guide you in picking the best food for your pet’s health and energy. Trust Pet Food Express for top-notch pet food and expert advice.
We believe in giving your pets the best food and nutrients for their well-being. With our wide range of premium pet food and detailed guides, we aim to ensure your pets get the nourishment they need to thrive.
Comprehensive Pet Supply Categories
Pet Food Express is your go-to for all your pet’s needs. We offer a wide range of supplies and accessories for dogs, cats, small pets, and exotic animals. Whether you need basics or special items, our selection meets the varied needs of pet owners.
Dog Supplies and Essentials
We have a vast collection of dog supplies and essentials. This includes top-quality pet accessories, food, treats, toys, grooming tools, and training aids. You’ll find durable leashes, collars, premium dog beds, and carriers to keep your dog comfortable and happy.
Cat Care Products and Accessories
Pet Food Express caters to the special needs of cats. Our range includes cat care products and accessories. Check out our litter boxes, scratching posts, cat trees, and interactive toys to keep your cat entertained. We also offer premium cat food, treats, and grooming supplies for your cat’s health and happiness.
Small Pet and Exotic Animal Supplies
Whether you have a guinea pig, hamster, rabbit, or exotic pet, we’ve got you covered. Our selection of small pet and exotic animal supplies includes habitats, food, bedding, toys, and more. Our staff is ready to help you find the right products for your unique pet.
Online Shopping Experience at Pet Food Express
Explore the ease of online shopping at Pet Food Express, a top online pet store. Since 1984, they’ve been serving pet owners with over 103 years of experience. They aim to make your online shopping for pet supplies smooth and enjoyable.
At www.petfood.express, you can find a wide range of pet foods, toys, and accessories. The website is easy to use, helping you quickly find what your pets need. You’ll get all the details you need about each product.
Improve your pet’s health with Pet Food Express’ expert staff. They learn about pet health every week. Whether you need top-notch food, the latest pet care items, or unique gifts, they have it all. They even offer a Buy 3, Get the 4th Free program.
Pet Food Express also supports local animal welfare groups. They’ve helped over 38,400 animals find homes. This shows their commitment to pet well-being and making a difference in their lives.
| Year | Award/Recognition |
|---|---|
| 1997 | Retailer of the Year |
| 1999 | Best Independent Chain |
| 2010 | Retailer of the Year |
| 2017 | Retailer of the Year |
| 2019 – 2023 | Top 25 Pet Retailers in North America |
| 2022 | Best Multi-Unit 15+ Retailer |
Pet Food Express is all about great customer service, easy online shopping, and caring for pets. They’re dedicated to being the best online pet store. Whether you’re new to pet ownership or have been for years, see how their quality products and support can enhance your pet’s life.
Exclusive Deals and WELCOME20 Discount Program
At Pet Food Express, new customers get special savings. The WELCOME20 discount gives a 20% off on your first online order. Just use the code WELCOME20 at checkout.
First-Time Customer Benefits
The WELCOME20 offer is for same-day delivery on the Pet Food Express website. It’s a great chance for new customers to save right away. This deal is good until March 10, 2024, and you can only use it once per transaction.
Ongoing Promotions and Savings
Pet Food Express also has ongoing deals for everyone. The B3G4F program lets you save on select pet supplies. Buy four items in one category, and get the cheapest one free.
The Pet Food Express website is easy to use. It has all the details on current promotions. This makes shopping for your pets a great value, both in-store and online.
| Discount Program | Details | Exclusions |
|---|---|---|
| B3G4F (Buy 3, Get the 4th Free) | Save on select pet supplies when purchasing four qualifying items within the same category, with the least expensive item provided for free. | Hill’s Science Diet Foods, JustFoodForDogs Frozen, Treats, and Supplements |
| WELCOME20 | 20% discount on the first online order at Pet Food Express when using the coupon code WELCOME20. Valid for same-day delivery, one-time use only. | None |
Convenient Delivery Services and Options
At Pet Food Express, we know how crucial fast and reliable delivery is for your pet’s needs. That’s why we have a variety of delivery services to meet your requirements. Whether you need same-day delivery or want to schedule ahead, we’ve got you covered.
Our delivery service reaches most ZIP codes around our stores, making it easy and stress-free to get what your pet needs. You can pick same-day delivery for urgent needs or plan ahead up to 6 days in advance. This gives you the flexibility to manage your schedule.
Checking out is easy, with many delivery time slots to choose from. This lets you pick a delivery time that fits your life, whether you’re home or at work.
| Delivery Option | Delivery Time | Availability |
|---|---|---|
| Same-Day Delivery | Within 4 hours | Select locations |
| Scheduled Delivery | Up to 6 days in advance | All locations |
Whether you love shopping online or prefer in-store, Pet Food Express’s delivery services mean you don’t have to sacrifice quality or availability. We’re all about top-notch customer service, so your pets get what they need, delivered right to your door.
Check out all the delivery options at Pet Food Express for the best in pet supply convenience. Your pet’s health is our main concern, and we’re here to make shopping easy for you.
Pet Grooming Services and Self-Serve Stations
At Pet Food Express, you can get both professional grooming and self-serve pet wash stations. These options help keep your pet clean and looking great. It’s easy to keep your pet’s hygiene and appearance up to par.
Professional Grooming Options
Pet Food Express has professional groomers ready to help. They offer many services like baths, haircuts, and nail trims. Your pet will leave feeling and looking their best.
DIY Pet Wash Facilities
Pet Food Express also has self-serve pet wash stations. These stations have everything you need for a deep clean. You’ll find raised tubs, plant-based shampoos, towels, aprons, and air dryers.
Self-service pet wash tokens cost $18 for 25 minutes. Or, buy four washes for $54, which is $13.50 each. But, these stations aren’t at all locations. Castro Valley, Mountain View, and SF – Stonestown don’t have them.
Whether you go for professional grooming or the DIY pet wash, Pet Food Express has you covered. They offer all you need to keep your pet looking and feeling their best.
Pet Health and Wellness Products
At Pet Food Express, we care deeply about your pet’s health. We have a wide range of pet health and wellness products. These include essential supplements, preventative care, and specialized medications for all pets.
Check out our premium dental chews, like Whimzees Brushzees Dog Dental Chew Treat for $17.99. We also have Whimzees Veggie Ear Dog Dental Chew Treat for $3.99. And Whimzees Veggie Sausage Dog Dental Chew Treat, priced from $1.49 to $5.99. These dental treats help keep your dog’s teeth and gums healthy while they enjoy chewing.
For cats, we offer Wellness Morsels with Chicken & Turkey in Savory Sauce Adult Wet Cat Food for $1.99. There’s also Wellness Shreds with Chicken & Turkey in Light Sauce Adult Wet Cat Food for $1.99. And Whimzees Chicken Flavor Natural Cat Dental Treats, priced from $3.99 to $6.99. These options are nutritious and delicious for your cat’s diet and dental care.
We also have health and wellness products, like Health & Wellness Furshield Sun Spray for Dogs. It’s now $9.99 for an 8 oz bottle. This spray helps protect your dog from the sun’s harmful rays.
At Pet Food Express, we aim to provide the best health products for your pets. Browse our selection and talk to our knowledgeable staff. Explore our exclusive deals and promotions to ensure your pets get the care they need.
| Product | Price | Quantity |
|---|---|---|
| Whimzees Brushzees Dog Dental Chew Treat | $17.99 | – |
| Whimzees Veggie Ear Dog Dental Chew Treat | $3.99 | – |
| Whimzees Veggie Sausage Dog Dental Chew Treat | $1.49 to $5.99 | – |
| Wellness Morsels with Chicken & Turkey in Savory Sauce Adult Wet Cat Food | $1.99 | – |
| Wellness Shreds with Chicken & Turkey in Light Sauce Adult Wet Cat Food | $1.99 | – |
| Whimzees Chicken Flavor Natural Cat Dental Treats | $3.99 to $6.99 | – |
| Health & Wellness Furshield Sun Spray for Dogs | $9.99 | 8 oz |
We also offer nutritional supplements and medications for your pets. Wellness Morsels with Chicken & Turkey in Savory Sauce Adult Wet Cat Food is a great example. It has a balanced mix of nutrients, including:
- Crude Protein (Min.): 10.0%
- Crude Fat (Min.): 7.0%
- Crude Fiber (Max.): 1.0%
- Moisture (Max.): 78.0%
- Calcium (Min.): 0.2%
- Phosphorus (Min.): 0.15%
- Zinc (Min.): 25 mg/kg
- Vitamin E (Min.): 50 IU/kg
- Biotin (Min.): 0.02 mg/kg
- Taurine (Min.): 0.1%
- Omega-6 Fatty Acids (Min.): 0.5%
- Omega-3 Fatty Acids (Min.): 0.08%
- Calorie Content: 1265 kcal/kg | 449 kcal/per can
Follow our feeding and transition instructions to introduce this nutritious wet food to your cat. This ensures a smooth transition to a healthier diet.
Customer Loyalty Program Benefits
At Pet Food Express, we really value our loyal customers. We want to give them amazing rewards and special perks through our loyalty program. This program is made to make shopping better and keep our pet owners coming back.
Rewards System Overview
Our loyalty program lets members earn points for every purchase at our pet store. These points can be used for free stuff, discounts, and special deals. The more you use our program, the more rewards you get, making it better for loyal customers.
Member-Exclusive Perks
- Early access to new product launches and special sales
- Personalized product recommendations based on purchase history
- Invitations to exclusive in-store events and workshops
- Complimentary pet grooming services or self-serve pet wash sessions
- Birthday and anniversary rewards, such as free treats or toys
By having a great loyalty program, Pet Food Express wants to help both of us. We know how important it is to reward loyalty and add value for our pet owners. We hope our program makes you feel part of a community and keeps you coming back to us.
| Loyalty Program | Active Members | Reward Structure | Key Benefits |
|---|---|---|---|
| Starbucks Rewards | 21+ million | 1 point per $1 spent, with various reward tiers | Free customizations, merchandise, and at-home coffee |
| Sephora Beauty Insider | N/A | 1-1.5 points per $1 spent, with tiered membership levels | Personalized rewards, exclusive deals, and early access |
| Nike Membership | N/A | Free shipping, returns, and community-driven experiences | Convenience, exclusive perks, and a sense of community |
| Amazon Prime | 200+ million global members | Free shipping, entertainment, healthcare services, and more | Comprehensive benefits, convenience, and value-added services |
| IKEA Family | 150+ million members worldwide | Birthday rewards, exclusive discounts, and free coffee | Enhanced shopping experience, personalized perks, and convenience |
Same-Day Delivery and Store Pickup Options
At Pet Food Express, pet owners can choose between same-day delivery and in-store pickup for their pet supplies. These services make it easy to get the online pet store items your pets need quickly.
Pet Food Express offers same-day delivery or scheduled deliveries up to 6 days in advance. Delivery windows are shown at checkout. You can also pick up your items for free at any Pet Food Express location. Delivery is available in most ZIP codes, but not nationwide.
Orders over $50 get free delivery, while orders under $50 cost $4.99. Pet Food Express works with third-party services for efficient delivery. They also offer contactless delivery to skip the signature.
AutoDelivery is available for recurring deliveries. However, it might be delayed if items are out of stock. Pet Food Express will notify you.
Customers can get a 20% discount on their first online order with code “WELCOME20” at checkout. This deal is for same-day delivery and is valid until 3/10/24.
| Service | Details |
|---|---|
| Same-Day Delivery | Offered for orders placed by a certain cutoff time, with delivery windows presented at checkout. |
| Scheduled Delivery | Customers can schedule deliveries up to 6 days in advance. |
| In-Store Pickup | Complimentary and available at all Pet Food Express locations. |
| Delivery Area | Offered to most surrounding ZIP codes, but not nationwide. |
| Delivery Fees | Free for orders over $50, $4.99 for orders below $50. |
| AutoDelivery | Recurring delivery schedules, with potential delays or substitutions for out-of-stock items. |
| Promotional Offer | 20% discount on first online order with code “WELCOME20” for same-day delivery, expires 3/10/24. |
Whether you need your pet supplies delivered the same day or prefer to pick them up in-store, Pet Food Express has you covered. They offer convenient options for all responsible online pet store customers.
Pet Food Express Mobile App Features
The Pet Food Express mobile app makes shopping for your pets easier. It’s all about making things convenient and easy to get to. You can find everything you need for your pets in one place.
One great thing about the app is how easy it is to order what your pet needs. Whether it’s food, supplies, or grooming, the app makes it simple. You can also manage your account, track your orders, and get special deals right on your phone.
- Seamless order placement and management
- Access to exclusive deals and promotions
- Convenient account management features
- Personalized pet profiles and reminders
The app lets you create a special profile for your pet. You can add things like their diet and vaccination schedule. It even sends reminders for vet visits and medication.
The app cares about your privacy and keeps your data safe. It might collect some info to make your shopping better. But, you can choose to not get emails or change your info if you want.
Whether you’ve been shopping at Pet Food Express for a long time or just started, the app is super helpful. It makes caring for your pets easier and more enjoyable. The Pet Food Express app is a must-have for any pet owner.
| Feature | Benefit |
|---|---|
| Seamless Order Placement | Easily browse and purchase pet supplies, food, and services from the convenience of your mobile device. |
| Exclusive Deals and Promotions | Access special offers and discounts available only through the Pet Food Express mobile app. |
| Personalized Pet Profiles | Create detailed profiles for your pets, including dietary needs, medical information, and more. |
| Convenient Reminders | Never miss important pet care events like vet appointments or medication refills with the app’s notification system. |
The Pet Food Express mobile app is a must-have for pet owners. It offers convenience, customization, and access to top pet products and services. The app makes caring for your pets easy and ensures you stay on top of their needs.
Return Policy and Customer Satisfaction Guarantee
At Pet Food Express, your happiness is what matters most. We’re confident in the quality of our pet supplies. That’s why we have a simple return policy to make sure you’re satisfied with your buys.
Our return policy is easy to follow. You can return items within 30 days if they’re in their original packaging and unused. For credit or debit card purchases, refunds take 3-5 business days. Without a receipt, you can still exchange items or get a merchandise card for the lowest price in the last 60 days.
We also promise to match prices to help you save more. If you find a better deal elsewhere, we’ll beat it by 10% for items under $10, and by $1.00 for more expensive items. Plus, we accept coupons from competitors and manufacturers, making your savings even bigger.
At Pet Food Express, we’re all about making you happy. If you’re not satisfied with your purchase, just let us know. Our friendly customer service team is ready to help and make things right.
| Return Policy | Details |
|---|---|
| Returns within 30 days | Item must be in original packaging and unused |
| Refunds and exchanges | Require a receipt; credit/debit card refunds within 3-5 business days |
| No receipt or return after 30 days (within 60 days) | Exchange or merchandise card at lowest retail price within last 60 days |
| Price matching | Beat competitor’s price by 10% for items $10 or less, and $1.00 for items over $10 |
| Coupons accepted | Competitors’ and manufacturers’ coupons can be used in-store |
We really care about your happiness. If you have any questions or concerns, please reach out to our customer service team. We’re here to make sure you have a great time shopping for your pets.
Conclusion
Pet Food Express is a top choice for pet owners looking for quality supplies and nutrition. They offer a wide range of products and convenient shopping options. They also focus on pet health and wellness, making them a trusted partner in Northern and Southern California.
The company supports local animal rescue and shelters through donations and community outreach. They give over $1 million a year and help adopt over 1,000 cats since 2011. This shows their dedication to helping pets in need.
Pet Food Express has a skilled team and a wide selection of products. Their Pet Experts are always learning to help customers. They also care about the environment and offer affordable prices, making them a top pet care choice.